Privacy policy

Last updated: 6/5/2025

Your privacy is important to us at Tech Master. This privacy policy explains how we collect, use, store and protect your personal data in accordance with the GDPR (EU General Data Protection Regulation).

1. personal data we collect

We may collect the following data when you use our website or contact us:

Name
Address
E-mail address
Telephone number
Payment information (for billing)
IP address and browser information (if you consent to cookies)
Order history
Communications you send to us

2. how we use your data

We process your personal data in order to:

Manage and deliver your orders or services
Communicate with you regarding support, projects or invoices
Send information you requested
Improving our website and user experience
Comply with legal requirements under the Accounting Act and other applicable legislation

3. legal basis for processing

We process personal data on the following legal bases:

Performance of a contract (e.g. when you hire us for a job)
Legal obligation (e.g. bookkeeping under the Accounting Act)
Legitimate interest (e.g. improving services or security)
Consent, where required (e.g. for certain cookies)

4. Storage of data

We save your data for as long as it is necessary for the above purposes or as required by law. Customer data linked to purchases and accounting is stored for up to 7 years according to the Accounting Act.

5. third parties

We never sell your personal data. However, we may need to share some information with:

Financial systems and invoice management

To manage invoices and accounting, we share certain data with our financial system Fortnox, in accordance with applicable accounting requirements. Fortnox acts as a data processor and complies with GDPR.

Technical service providers

We may also use technical providers to operate our website and email, who process data under data processing agreements.

6. your rights

You have the right to:

Request an extract of your personal data
Correcting incorrect or incomplete data
Being erased (“right to be forgotten”) in some cases
Object to certain treatment
Restrict the processing of your data
Withdrawing consent where consent is the basis for processing

7. cookies

We use cookies to improve functionality and experience. You can accept or decline non-necessary cookies via our cookie banner.

For more information, see our cookie policy.

8. contact information

Tech Master in Örebro
Organization number: 19871205-4736
Address: Örebro – Sweden
E-mail: info@tech-master.se
Phone: +46 72 932 50 31